Privacy Policy

Xprty ("we", "us", or "our") operates xprty.online and the Xprty web application. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. By accessing or using Xprty, you agree to the practices described in this policy.

We may collect the following categories of information:

• Account information: Name, email address, mobile number, gender, and profile details you provide at registration.
• Usage data: Pages visited, features used, session duration, and interaction logs.
• Communication data: Messages sent through our contact form.
• Booking information: Session bookings, timestamps, and service details.
• Device data: Browser type, IP address, operating system, and device identifiers.

• To create and manage your account.
• To facilitate expert session bookings.
• To send booking confirmations and relevant notifications.
• To improve and personalise our services.
• To respond to your inquiries and support requests.
• To comply with legal obligations and prevent misuse of our platform.

We do not sell your personal data. We may share data with:

• Service providers: Supabase (authentication and database), Cal.com (scheduling), Razorpay (payments), and similar vendors necessary for platform operation.
• Legal authorities: When required by law or to protect rights, safety, or property.

We implement industry-standard security measures including encrypted authentication, HTTPS transmission, and access controls. However, no method of electronic transmission is 100% secure. We encourage you to use a strong, unique password for your account.

We use essential cookies and local storage to maintain your session and preferences. We do not use third-party advertising cookies. You may disable cookies in your browser settings, though this may affect platform functionality.

We retain your data for as long as your account is active or as required by law. You may request deletion of your account and associated data by contacting us at support@xprty.online.

• Access and receive a copy of the data we hold about you.
• Correct inaccurate or incomplete personal data.
• Request deletion of your personal data (subject to legal requirements).
• Withdraw consent where processing is based on consent.

Xprty is not intended for users under the age of 13. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised "Last updated" date.

For any privacy-related questions or requests, please contact us at support@xprty.online or visit our Contact page.